No just use the Payzone finder and make your payment. Saluti, I live in Scotland and was unaware of any toll crossing charge at Dartford. I have only just remembered that I didnt pay for a double crossing 19 days ago. Now queue up. If you believe you should not have been issued a penalty charge notice, you can challenge it by making a representation. Do you guys have any idea what kind of fine I'm looking at? (7) I just forgot. It seems that my payment doesnt count towards the crossing and just sits in an account..and unbeknown to me I was expected to pay AGAIN when the first letter arrived and had 14 days grace. It only asks for 2.50, inferring I might get another letter demanding more money for the other crossing back made that day?? also people should be able to pay by post after crossing. If the charge is not paid, a Penalty Charge Notice (PCN) will be issued. Why not give all motorists a fair chance of understanding what to do? the crossing took just as long as before with the toll booths, You say that Get an extra 14 days to pay however, first-time offenders will be given a 14-day grace period when the charge notice is sent out. Thank you. Im writing from Italy with the help of a friend translator 9.00am i tried on line twice with 2 different cards, then i called direct line to be told the system is down and they cannot take any payments, this is just stupid, i am worrying myself sick that i will be charged more, i need your help asap. Find your local Trading Standards office here. If youre successful then you will be let off the fines, if not then youll just pay the fines. Please let us know. The issue date on the certificate was 12/01/16 and requested payment of 108 within 14 days of the notice, (105 for the PCN and 3 crossing fee). Two months later, they want 105 each way with a court demand with no warning (even though they still took the toll charge when I paid online), I am trying to fight it as I contested it but I feel helpless. Hoping that I can appeal this. If you are unable to pay the PCN, you can contact the Dart Charge customer service team to discuss payment options. Data protection she said. All this makes sure, everyone can pay up! I used the crossing once, got a penalty notice, paid by computer, got a receipt. If you are contacting us to make a complaint, please see our guidance on how to make a complaint It is still free to use the crossing 22:00 to 06:00. I think this system is a real scam because it penalize honnest and innocent people. I say Whoa! We are still being pursued by dart Charge for ever increasing amounts. Find out how you can pay the Dart Charge PCN quickly to reduce the cost of the fine as well as contact details for the Dart Charge customer service. Sorry to hear that. The drive back home was hell, took me like seven hours to get from London to Lancashire, and I was so spangled when I got home that I simply forgot. After travelling on French motorways where a payment system is in place that caters for regular and occasional users, I can confirm that for the latter, the system is vastly superior in every respect to the system you now operate. Thank you for your thoughts. Were all being hit by rubbish signage. It is a fact that, given the effort I made to try and pay the toll, the PCN is being issued because I did not have internet access, not because I was unwilling to make the effort to pay. How to appeal: Challenge the penalty by contacting the issuing authority within 28 days of the notice being served. I think this scheme needs a rethink. Please send it straight away. 1. I just tried to pay and got the same, I tried about 10 times and it finally worked ! Yeah I did, forgot to pay and got 2 letters through for the 2 crossings on the same day, both said that as it was my first time I just needed to pay the 5. This led me to the conclusion, that I needed to pay a charge for using the crossing. As per their letter the fine is cancelled. You should be okay though, with the 14-day grace period covering you for this first offence sorry hate using the word offence when it is clearly a genuine oversight caused by poor signage. Why would the do that?!?! Disabled badge holders are exempt from the Dartford Crossing charge. YOU REALLY NEED CLEAR SIGNAGE 10 MILES OUT ON BOTH SIDES The only reason we noticed coming back was there were no tolls to pay !! I can echo everyone else, first missed payment (I think I paid 24hrs too late) I called and they cancelled the fine and took the crossing charge, what Id payed already stated as credit against a future crossing. no barriers, no man at the tollbooths and I cant remember any sign over there After this I completely forgot about not paying, I have just remembered. There is no signalling at Clackets lane , mobiles from Europe do not always connect. We forgot to pay and a letter was sent, fine. He lives up in the north and doesnt have an internet connection, just like 30% of the population in the north. thought everything were fine but I did received penalty charge note on 19/05/2015 told me have to pay 35 and issue date 15/05/2015, this almost 3 months late, is it legal do I need to pay the charge. Because Im an honest person, I preferred to pay with that money I would willingly climbed on the London Eye with the whole family and my daughter and I gave up because London is expensive for an Italian, it annoys me very much have you got that money for a tunnel, I know that now is the next time rather than go through the tunnel spend twice as fuel. Looking at this site we are not alone, doesnt the fact so many people are failing to pay tell the operator something? Yes, unfortunately the hire companies and leasing companies are also using this money making system to scam you. Only today 5 months later do I get a PCN for non payment. HI I forgot to pay on the 21/12/2014 when the new system started I was later contacted by dart and offered the opportunity to pay which I did for both journeys/directions. Nobody seriously tries to get away without paying the small toll fee and would pay it were they reminded that theyd forgotten on a certain occasion (maybe even a little extra for the inconvenience). I will contact those responsible and clarify this one. No downside to it. Outright thievery! I am happy to admit I forgot to pay (its a first offence) but by the time I got a PCN the fine had risen to 107.50 each way :(. The whole world out scam each other and the UK Government back it. If this happens to you, make sure you use the telephone system which will accept foreign cards to pay the toll. Delivery is usually deemed to be 2 working days after the date on the notice. Appeal and you will probably just have to pay the original fee. Make sure you keep a record of making the payment. (3) We dont want an account as we might only use the crossing maybe 6 times a year. There were a number of road work signs and some divertions but no blue signs. See my comments below. All content is available under the Open Government Licence v3.0, except where otherwise stated, St John's Offices, Albion Street, Leeds, United Kingdom, LS2 8LQ, Registered in England and Wales, No 08703645. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. , but my credit card has been debited. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. I have not received a PCN and so I have no PCN number. Signing up will also extend the time you have to pay from midnight the following day to seven days after using the crossing. Will. Can I pay now the two crossings online or I have to wait for receiving the fine? I forgot to pay the Dart Charge, what happens now? As the van was leased the hire firm are also charging me 30 for this. Its a lease car, so Ive never heard a thing since from either them, or the lease company Completely unaware, Call 0300 123 1059, and explain your situation to them and theyll send you some appeal forms, I just hope theyre successful, How this can be a fair, or cost-effective process is beyond me having never had som much as a parking ticket in my life, taking me to court for paying a 2.50 a day late is ludicrous. As I have said, there is a very strong presumption that ,,,,,,,, intended the payment to be for his recent crossing, because he surely cannot have intended to receive a penalty by making the payment against a future crossing instead. Dear all, I have now made a payment of 5 do you think that I will get a penalty charge?. WebThere live no barriers or payments booths, so payments requirement the be made online. How can the burial of a mother and a 2.50 fee be weighted. Why is not possible to provide an information panel and a direct payment point? Its very good of you Pete to put up this blog site, so that people can at least share their experience. MORE WORK as a result of Beaurocratic Bunkum!!!!!!! It is free to cross between 10pm to 6am, this applies 365 I would try now and wait and see. If I hadnt read this this page I would never have known about the 14 days grace Im beginning to suspect I might have had the discretionary offer in the past, hence why not getting it this time. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. A MOBILITY ISSUED VEHICLE only is free and that is on the registration so is picked up as you go through. Many thanks for your help Pete, Ill give it a try. Im a UK citizen and Im looking to leave the country driven out by my own governments practices. I then thought that was done and I have learnt from not paying. When I asked why would I pay 5.00 for a return trip instead of just 3.00 for a single trip the operator told me that she thought I had just paid them extra!!!!!! The red C is not enough put up some signs, feels like a honeytrap to catch people. Hi Glad we helped. so AFTER 21 DAY from the date written on the notification 19 Dec 2015 !!! Instead we are now facing a 215 fine when we should have be exempted under the first offence rule. I also received their email payment confirm receipt for the Eur 3.61. Yes get online or phone and pay now. Pay by post: If you really dont like using new technology, then Luddites will feel at home with this err handy pay-by-post option. Although my number plate seemed to have been correctly detected. When you make a payment in Caura, all payment receipts are stored in-app, ready for you whenever you need them. Paid them 7.50 in total and asked for a receipt which they emailed. As a foreigner who occasionally visits the UK i wasnt even aware of the new toll system until i was coincidentally tipped off right before my next visit. I pointed out that there is no request for even the date of the crossing to be included when you pay and therefore it is possible to pay. Clearly looking through the comments and elsewhere on the internet, there are problems with the system. I have an account I thought I had enough to cover my return journey but when I Checked my balance I was -0.37 surely I wont get a fine will I? Forgot to pay Dart Charge, how long for a letter? Just remember this is not a customer service line, and if you take your frustration with the website out on them, they will hang up on you. I think lawyers should step in and file a case against them. They the meter. Is this some kind of crazy joke? The additional 14-day period will help most drivers escape fines of up to 210 for a return trip, but please remember, this applies only to the first charge issued to any single vehicle. I know they have the correct address for me as I have just received my road tax reminder through the post. I have tried to pay toll charges from Saturday 18.07.2015 to be told this morning Monday 20.07.2015 Worth trying your luck. Do let us know what the outcome of your representation. Do you need more time to complete what you were doing. The chap then advised i had another 7.50 to pay which now clears everything up. Please can you help? Dartford Crossing: do electric cars pay Can I pay the toll charge when I get home (Sunday 19th July). Thank you Pete, How do I go about appealing. Dart Charge one off payment I can confirm that I have no intention of making such a crossing within 12 months and, if I do, I will pay for it when it happens. If youre driving to one the South Easts major airports such as Gatwick, Luton, or Stansted theres a good chance youll need to use the Dartford Crossing and its new charging system. i paid the toll a day late as it was good friday and bank holiday in one weekend and i totally forgot i crossed on the monday not the tuesday and paid on the wednesday will i be fined for this? Local residents put up with enough and should not be put out further by the crossing. If it is 2.50, then let it be 2.50, how can an overnight or next day midnight turn to several hundreds of pounds, what happened to the road overnight. I am in the same boat. I did receive a confirmation email but I couldnt open the attached PDF. The message tells me access via the website. All to no avail. I agree with Alan its nothing but a big brother government scam. I just got a fine for 105 for an offence 2 months a go. I called their help centre and was informed that I couldnt make the payment and will get a penalty for 70.00, no ifs or buts, just tough luck. There are no contact details on the charge certificate. If you have a specific vehicle, you register its number and you do not need a Tag. Its a money-making scheme. So why not an automated invoice via email, which will cost them pennies to set up. Forgot to pay dart crossing I would appreciate your help. Now I am back home, I have made the payment using my home internet access, but have missed the less than 48hrs deadline. The registration number of the vehicle that is referred to in the Penalty Charge Notice. Chiedo di rivalutare la mia sanzione e di poter abbassare la quota perch se ci sono 300.000 autisti che non pagano ci sar pure un motivo. Dart Charge - Transport for London Nearly 3.5million motorists have failed to pay the Dartford Crossing toll since the Is this a tax on the english again. Pay now and it should stop the penalty being sent out. Be sure to keep a record of the payment bank statement, or ref number, just to be on the safe side. With cars behind me I had no choice but to carry on driving and miss my turning. Im a second-time offender, having simply forgotten to pay the charge on two separate occasions. Do I expect to receive a hefty penalty or do I still have the chance to pay the normal tariff. SO if I were you pay the 2.50 and appeal saying you didnt fully understand the process. when I passed there, coming from the North, I remember we found the tollbooths open, I dont hate much in life, but the Dartford toll system is something I really hate. plus let us remember the toll/ charged was to repay to original builders as financed 100% by debt, with no equity contribution. The thing that annoys me is that we did set up a Dart Charge account online and one that would top up automatically when it got below 10. In short, I would relax and enjoy the fruits of your shopping trip. They must be making a lot of cash from the new booth-free toll system. I rang them up, but unlike others experience here I was told there was absolutely nothing she could do and Id have to write to contest it. Ive got exactly same problem on 2.10.2015 received letter with two pieces of paper and envelope one with pcn dated 14/09/15 with charges but other explains pcn charges but says you can just pay 2.50 within 14days from issue date and all pcn charges will be cancelled. I had by accident misspelled the vehicle registration number (just realized when looking at the details of the payment receipt) and got a penalty notice in the post. How can I check please ?
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