I am now trying a full factory reset. 23-04-2019 It is described at. I've tried unplugging it, switching it off at the back and leaving it and all the options on maintenance mode are failing. If it does then you have the original Humax DTR-T1000. I pressed the power button to select yes but instead of loading the maintenance page the screen goes blank and stays like that. It is described at . Take a look atHow to return and recycle your BT Broadband Hub and BT TV box for free. Just a brief update and what I plan to do, I tried another factory reset, keep recordings but this time used the option to download software from the internet. 11h53, on Maintenance mode is used to recover your box when something has gone wrong with it. Me too, on my DTR1010. Instructions for doing this can be found here: Mine has just started doing the same thing. 04-04-2020 I have a DR T1000, box was new when I received it, but then I have had the box for probably around three years. Update: Looking at some of the advice on this site, I have tried some of the reset options. 9h11. To restart your box, press and hold the button on the top or front of your box for 8 seconds, then let go. For help with your TalkTalk TV box, channels and apps. If you want to continue, just enter the numbers shown on the screen . p.s. Thanks for all your comments, doubt i'll be posting for a while (depending on when the next software drop is), but will let you know what happens. Follow these steps: Turn the power on using the switch found on the back of your box. As has already beend said it is likely a problem with the PSU failing with sub-standard capacitors being used (cost cutting?). Internet/USB Recovery, delete recordings. Hi@SiGreenwood thanks for sending over your details. My BT TV box has stopped working or keeps freezing | BT Help / 3.3.168: Complete: BT: I've arranged for a replacement box to be sent and returns packaging to return your existing box. 01:40 PM. http://videos.youview.com/support/maintenance_mode.pdf. This site uses cookies. I had some of the known issues like recordings failing etc in the early days but software updates have always eventually resolved them. The account does not have the TV product attached so it will physically not allow ant TV orders to be placed. This can be causes by it being knocked while it was turned on. is this a Bt Youview box that was previously working normaly in its current environmentand and now appearsis stuck or one that has not been used recently or has moved location ? If so have you had a chance to test it yet and with large recording on in 4K? We gave unplugged and reconnected all leads, turned the box off for one minute, turned the router off for one minute: nothing has worked. 14-12-2020 Read our cookie policy. Registered in England. on OpenReach engineers to the house. Myview recordings and scheduled does the same. Hope you're keeping well in these strange times! A white powerlight should appear on thefront panel, Touch the button on the front of the box once(far left hand side of thefront panel), then immediately press the VOL - button (Left dot on the circle panel on the front of the box) for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER) prompt, Press the button on the front of the box, Choose your preferred option (see list of available resets at the top of the page) and follow the on screen instructions, Press and hold the down navigationtouch button on the front of the box for 5 seconds, until you see Enter Maintenance Mode Y/N (Y:POWER)prompt, Press the button on the front of the box. There are various different levels of reset modes 2 (factory reset keeping recordings) . The box will flash a blue light, Press the button on the front of the box, The box should now enter maintenance mode, Choose your preferred option from the Maintenance Mode Options (see list of available resets at the top of the page) and follow the on screen instructions. IThanks for that, I'm surprised it lasted less than a year. Worked fine until last night. Ive made quite a few recordings, although none in 4K yet, all with no problems. Humax say that the failure rate is within industry norms, but they would, wouldn't they. I have had a retail Youview box almost two years now and have had very little problems with it. I always thought Humax were a good brand but this is the second digital box I've had issues with so I won't be choosing them again. We followed the user guide instructions and Googled every possible solution without luck. If you're no longer a BT Broadband customer, the Youview software will pull through branding data from your isp. It is a bt youview box. David Access from your Country was disabled by the administrator. I would still be inclined to get it replaced under warranty. 01-05-2019 TalkTalk is sending a new TV box. It is described at. Thanks in advance for any help you can give, on YouView TV Ltd 2023. I'm really glad to hear you've received the new box and all appears to be well. We haven't changed anything. If not then I'll go for the full factory reset deleting recordings. 14-12-2020 14-12-2020 All rights reserved. (Yes, I have pressed the 'Me Too' button.) I've sent you a Private message explaining how you can contact the forum moderation team. If you're a BT TV subscriber with an active BT subscription, BT will replace the box. 04-04-2020 The YV persistently tells me it can't connect to the internet.This morning though, after a lot of messing about, I have found that if the dLAN200 units are re-started and the broadband stays on for long enough for them to sort out their handshaking and talk properly to each other and the YV box has had long enough for this fact to be registered with the machine, it now works. Update 2: Have tried software reset (recommended) and both factory reset options. 22h16, My wife will be happy we need a replacement she hated this box and the user interface , Announcements, Guides & Community Updates. Yes I received my new box and it all seems to be working fine. Thanks for your time and help. The broadband blue light isnt coming on either. My YouView box no longer starts up. Settings stuck on loading YouView Community Sign in or register to get started. Go to the Information & Reset sub-menu. (Although i'm not sure why the drive would affect the 'settings' menu)? On the 26th April the BBC is planning to roll out new HD versions of BBC One on Freeview for the following regions: South, South East, East, North West, North East & Cumbria, West & South West. You view box stuck on loading page - BT Community 06-05-2019 We use cookies on our website. 2023 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. All rights reserved. I've tried unplugging it, switching it off at the back and leaving it and all the options on maintenance mode are failing. on At the moment ive 'borrowed' a Huawei youview box and I can go through the menus in this without any issues without an internet connection and i'm pretty sure I used to be able to on the Humax. The hard drive sounds like its trying to do something but nothing happens. 8h37. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. YouView+ UHD box stuck loading and needs full factory reset. - BT (see Get in Touch section at), However you might try a maintenance mode reset - this is something that can be tried prior to the loading of the Youview/BT software by invoking the maintenance mode menue . We haven't changed anything. Press and keep holding the 'down' arrow button on top of the box for 5 seconds until 'Enter Maintenance Mode Y/N' appears on the TV screen. I'll let @JohnC2 as he isn't in the office today. Then the broadband goes down again, and everything goes to pot.So maybe, just maybe, the issue some people are having is due to breaks in the network connection disrupting things (broadband/network/YV), and all factors have to come together again - for long enough - for it to all connect through again?I am awaiting a seventh engineer visit from OpenReach. Luckily I managed to watch other recordings on catchup. Then you will have to either pay for a replacement, or subscribe to BT TV, and BT will loan you a new one. Any advice would be appreciated. Yes everything seems to be working correctly. T1000 boxes have a reputation for premature hardware failure. 11:35 AM, on 04-04-2020 It just seems to get stuck on the YouView loading screen forever. If you are the site owner (or you manage this site), please whitelist your IP or if you think this block is an error please open a support ticket and make sure to include the block details (displayed in the box below), so we can assist you in troubleshooting the issue. 8h40, Hi@SiGreenwood welcome to the forum and thanks for posting. Once you've done a Maintenance Mode reset, you'll need to go through the first time setup again. Try this step to get it started: To restart your box, press and hold the button on the top or front of your box for 8 seconds, then let go. In the settings menu, scroll down to Information & Reset and select Factory Reset from the list. If by old you mean a DTR-T1000 some ideas here though obviously the software update is no longer relevant as your unit is probably on April 2017 software by now. 14-12-2020 However, this time, that remedy does not seem to work. They are known for gradually dying like this. Factory reset, keep recordings. We have a tv contract with bt. there is an excellent article that has withstood the passage of time by Keith at, Announcements, Guides & Community Updates, https://www.bt.com/help/tv/fix-a-problem/tv-boxes/how-do-i-reset-my-bt-tv-box-. Even then, it was reliable most of the time and the guy I gave it to has voiced no complaints. My box has a repeat problem. on (Yes, I have pressed the 'Me Too' button.) The box light will turn blue, Turn the power on using the switch found on the back of yourset top box. Make sure you keep the box in standby. Sadly factory reset stopped at set up broadband connection. Thanks. I'm with PlusNet fibre using a TalkTalk box. mode 4 (interenet reset keeping recordings) are the ones to consider. YouView Box Hard Drive Replacement - Ionic Industries You'll now see a warning screen. This can be causes by it being knocked while it was turned on. I've tried all the options on Matainence Mode and get an error all the time. More info. Remember all of your recordings and personal data will be deleted. Your account is set up as TV store only and a TV account should be set up as multicast. Plug the power cable back in whilst still holding the reset button continue to hold the reset button down, do not release it yet. Hi all, thanks for the replies, Roy, Ive done the 8 second reset at least 5 times with no joy and have tried the factory reset (Keep recordings) 3 times so far but no difference so far. It's possible that a surge during the power cut has caused a hard drive failure or some important data has been corrupted. When I powered it back on, it seemed to work again. If your YouView Box is frozen or won't boot choose the "Internet/USB Recovery, delete recordings . It looks like you're new here. 10h41, on Me too, on my DTR1010. I then get stuck at the Loading page and nothing else happens no matter how long I leave it. It just seems to get stuck on the YouView loading screen forever. Interested to find out the answer to this as I have had this happen to mine twice requiring a full reset. Ive reset my router, turned the you view box off and back on again, checked all the cables (internet is definitely working, as all other devices are online), I then tried to access the maintenance page by holding down the arrow key until a message popped up on the screen. YouView box not booting. 24-04-2019 If youre using Powerline adapters, make sure these are connected also. This will mean viewers will no longer have to tune away from BBC One HD on channel 101 to their version BBC One on channel 1 on YouView in order to watch their local news and programming.Viewers may need to retune on this day to avoid seeing YVM302 errors. I really don't want to do the 'lose recordings' option as I have loads on there I would like to watch. 15-12-2020 Once you have had a chance to test it out post back and let me know how you are getting on. . Hi, thanks for your reply. 20h56. I turn the box on from Standby and I get the Blue light but nothing else happens so I have to power off, wait 10-15seconds, and then power back on. Solved: YouView box not booting - TalkTalk Help & Support Your box is connected to your TV witha HDMI or Scart cable and that the correct Source/ input is selected on your TV. Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. It took 2 full resets before the box started working again. My husband . 04:00 PM. Internet/USB Recovery, keep recordings. BT freeview stuck on "loading" - YouView Community Many thanks. You may be able to change the hard disk inside. Until I saw this thread, I was blaming that for this symptom. The guide works fine, as do the catch up players. Just to re-iterate what i'm seeing on the Humax, The settings menu just freezes with 'loading' in the main screen, when I go into 'MyView' when I go to 'recordings' it sits there for a couple of minutes before it displays my recordings, I have tried watching one and it intermittently freezes for a second every 20 seconds or so. Ive done a factory reset to no avail, any ideas? After a trouble-free 18 months, we turned on to find it had gone into maintenance mode screen. A red light should appear on thefront, Press and hold the down arrow button on the top of the box for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. However, even when the broadband is 'up', I find I cannot load the Network and Internet settings page, although the iPlayer and ITV Hub are working. youview box trouble Digital Spy I bought the box a few years ago to record and access freeview channels. Need help with these connections? Similar post here https://community.bt.com/t5/BT-Devices/TV-BOX-Dead/td-p/2022878, Or this help page https://www.bt.com/help/tv/fix-a-problem/tv-boxes/how-do-i-reset-my-bt-tv-box-, on The different options available are displayed below. I've got a load of recordings I can't access. 17h17. Don't know how to do maintenance reset, but we can't get to the menu on screen anyway because it gets stuck at the loading stage zulu17 Member, Super User Posts: 1,171 20 January 2020, 12:00PM We need to access Maintenance Mode from the start up screen. On the 26th April the BBC is planning to roll out new HD versions of BBC One on Freeview for the following regions: South, South East, East, North West, North East & Cumbria, West & South West. The broadband still keeps dropping. Within three seconds press and hold the power button on the front of the box and hold both buttons. Then you may have the later version of the Humax DTR-T1000, the Humax DTR-T1010: Select the instructions for the Humax DTR-T1010 instead. If your box is still stuck in nearly ready after trying these suggestions, wed recommend contacting your box provider for further help as you may require a replacement box. Youview box used to work, no problem with other gadgets. OpenReach engineers to the house. Solved: Youview box stuck on loading screen - BT Community Every time I turn it on it just says "Please wait" or "Nearly ready" and nothing happens. 01:04 PM, on 04-04-2020 Are you currently in a TV contract with BT ? 24-04-2019 Youview Box stuck on please wait. If you're no longer a BT Broadband customer, the Youview software will pull through branding data from your isp. Give it a couple minutes to get itself ready and then it should load as usual. My router packed up and when I tried to go to settings to connect the new router, I could not get into settings. I don't have a Humax box at the moment (intending to get their new YV box when I have been paid some money I have earned) but I had their 9200T box for six years before it began to show its age. By selecting Accept, you are agreeing to our cookies. We need to access Maintenance Mode from the start up screen The aerial cable is securely connected to the Aerial In/Antenna In port.
Wilton Columbia Pa Pewter Marks,
The Secret Language Of Birthdays May 20,
Oriental Nc Flood Map,
Articles B