Due to the large volume of messages we are receiving, it may take us longer . 0000039187 00000 n ROYAL CARIBBEAN CRUISES LTD, Royal Caribbean Cruises, Royal Caribbean Cruises Ltd, Royal Caribbean Cruises Ltd. and . We have it in writing that the balance was not due until 1-30-23. The domain associated with Royal Caribbean Cruises is registered with a high-end registrar, which can be an indicator of the company's commitment to maintaining a secure and reputable online presence. By then the main dining room was closed, had to eat at the buffet, that had limited food. Corporate Phone Number: 1-305-539-6000. Thank you for contacting Princess Cruises. While waiting on hold, your phone system disconnected me. The most straightforward method of contacting Royal Caribbean is to call them on their toll-free number at 800-256-6649. 0000037556 00000 n Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. My wife has worsening medical problems. 64% of the management team is White. They keep telling me why we have this room! The booking number was 7230539 We are waiting on a call back from you regarding not giving us the discount on the Watch that we purchased. Contact Us Get support by Phone or Email 0344 493 4005 Email Your Questions Locate a Travel Agent It is not possible to predict or identify all such risks. What are RCCL current Customer service and resolutions department email addresses. As part of our compliance protocol, RCL requires suppliers to register through this Global Compliance Portal. 17% of RCL management is Hispanic or Latino. 24/7. Announcing Our 2023 Cruisers' Choice Award Winners! The world's largest cruise ship Icon of the Seas, is currently being built at the Meier shipyard in Turku, Finland. 0000039508 00000 n This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. If your cruise was cancelled by the cruise line, you can avoid waiting on the phone to cancel by using an online form. Drinks were often wrong when we finally received them. Submit a complaint and get your issue resolved. When I was on board, I was harassed by some teenage boys and was forced to file complaints against them. I had to pay an additional 1 night hotel room and additional 1 day rental car. David Gabauer, Lisa Lesinski-Gabauer & Devon Gabauer Also quoted price is not what on written quote ! If not, just leave blank, How to contact Royal Caribbean for help with a cruise cancellation or refund, Royal Caribbean Cancellations - Updates, Refunds & FAQs. Have received no response to one I was using.So do not know if being ignored of what. Michael Burdette. If not, just leave blank. Builds and maintains POS database applications for all onboard revenue centers and ensures accuracy and integrity of data and accounting information. Address: 1050 Caribbean Way. Manager, Guest Experience 1050 Caribbean Way 0000044047 00000 n 0000027293 00000 n We have paid over $5,000 for these cruises, and On the Tasmania, leg have been allocated a balcony with an obstructed view. With your support, we can create more exciting content and share with everyone! If I test positive for COVID-19 right before my cruise or Reservation ID 3726355) My Crown and Anchor number is [protected]. ComplaintsBoard.com is a leading complaint resolution website on the Internet. 0000013208 00000 n I am a Diamond Member and about to be a Diamond plus member. 0000044527 00000 n I left my handbag in the stateroom drawer, and upon leaving the ship, I notified them. 0000013608 00000 n The issue regarding the flea You have an employee by the name of Selii Sundii Sangan, who, exchanged his personal contact and social media information with a 10000% they are masters of bait and switch!currently on our cruise We are waiting on a call back from you regarding not giving us the Dear Royal Caribbean, 0000046565 00000 n 0000016824 00000 n 1050 Caribbean Way If you have more questions about canceling your cruise (or if Royal Caribbean cancels it for you), here are some helpful resources: Have our travel agency partner get you a free quote for a Royal Caribbean cruise. tV9itwI6p'9:`q][t/YA&3aq< %+BMJg1n" IRtH79pD+n +s+L4d).adMu C+dG,1=@=XYC:E -aWnDI+?aVC1##"~d&z?sLWk:hw6yX1WYx/"''gV?`4KBJF@AN*ceb OfvnTEjx~(9[AO6>y4//nf|0B05F^O?>XV5~p7^/E"p,Owo6_IT\m|yynw 9"=;1w&_;tOdo7Q><1#e_|4B\Sh|1vNNowz}k~1XUC17Www>XY~  endstream endobj 18 0 obj <> endobj 19 0 obj <> endobj 20 0 obj <>stream :5`7t?6(/f_x~yNf&_ q}7?)E~O"`'kw_x2CD~o:o_tV?n51~. Going to the customer service desk took forever as they only had one to two people manning the desk. Alaska cruise with royal caribbean - cruise credits that have not been issued. Royal Caribbean Group is in My Favorite - Delete. 0000033617 00000 n Please select your country from the drop-down menu to view the appropriate Royal Caribbean contact information. 10:00AM-4:00PM), (Mon-Fri: 8:00AM-7:00PM / Sat: 9:00AM-5:00PM / Sun: This was an easy fix, and I never got my items or a resolution. At 228,081 GT, she was the largest cruise ship in the world by gross tonnage when built, surpassing her sister ship Harmony of the Seas, also . With your support, we can create more exciting content and share with everyone! Click here to reload the page in order to enable certain features. Have received no response to one I was using.So do not know if being ignored of what. I went on a cruise on the week of Dec 18-24th. Address: Royal Caribbean Group 1050 Caribbean Way Miami, FL 33132-2096 The staff, food and service were amazing as always. 0000018489 00000 n My cruise was 3/12/23-3/18/23 I purchased internet for 2 devises, I m a realtor and needed to be connected I had 4 deals closing and 2 listings, I spent most of my time trying to see where I can get better service, in my room there was never service, also at dinner and most of the day, I have screen shots of the multiple times at different times of the day where it said no service , not connected, etc. associated costs are covered? What is the over charge of $2839.07 for? All rights reserved. . Department you're calling Customer Service. Whether you cruise multiple times per year or you're new to cruising, the goal of Royal Caribbean Blog is for it to bea useful resource for keeping up to date with what's new and exciting with Royal Caribbean. Contact Uploading & Non-Users; a refund of the Voom package, I just got off a cruise and my a/c arrived today I am asking y do u charge in US $ when in Australian waters we pay for the cruise in Australian. ( W/m-jb]wL} Royal Caribbean Group is followed by 330 members. . 0000045936 00000 n directly with us. booking? Contact our Guest Care team via our Post-Cruise Inquiries page. We have been loyal RC customers and are disgusted at the way we are being treated by your incompetent staff. 0000034054 00000 n Contact our Guest Care team. This will surely increase the credibility of your complaint. Claim it and get a lot of features. v]:/5B&'$5H^Hu2CQ+c3")a}o+Wj6!dVw I N^ sA"5:#!'*aW W/=]*42 AN09@#.u(TJ/R5 This webpage will guide you to the correct contact to help ensure your . 1050 Caribbean Way Miami, FL 33132 https://www.royalcaribbean.com Phone Contacts Main: (305) 539-6000 Customer Service: (800) 256-6649 Toll Free: (866) 562-7625 Email Contacts RoyalGuestRelations@rccl.com Guestclaims@rccl.com Social Media Contacts Executive Contacts Primary Contact Carlos Jimenez Sr. Entertainment & Travel (568 companies including Royal Caribbean Group) I called on Dec 8 to cancel a reservation for medical reasons. 0000061447 00000 n cruise? ROYAL CARIBBEAN SALES AND SUPPORT DIRECTORY Your Strategic Account Managers and Business Development Support Specialists are here to support you and all of your Sales needs. 0000027968 00000 n non-refundable deposit fare, what refunds will apply? Phone number to dial 866-562-7625. Will holds be placed on my credit card when I create an 0000039533 00000 n 0000025276 00000 n All rights reserved. When can I check-in for my Royal Caribbean cruise? I have Tmobile with unlimited international data so thats what saved me every time I got down in each port. How awestover89 2.2k. 0000013869 00000 n I worked to the Trade and Support department, and even though it had it's challenges (ie.scheduling . Press 0. 724.622.6440, Desired outcome: I choose the 8 day cruise which cheats my family of one day of cruising, but I am going with the flow. Our scan shows Royal Caribbean Cruises website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information. Miami, FL 33132 USA. Reservation 7848111. Do you know about when you'd like to sail? We found clear and detailed contact information for Royal Caribbean Cruises. changes to your reservation, you will need to contact them Do you know about when you'd like to sail? We conducted a search on social media and found several negative reviews related to Royal Caribbean Cruises. ,^':/DBN2KfR@RCl)cM>?V $DIPcR$)RiRQoN#CADg4C1$K Xp8[?dZR{[=^l_m- )/PATEx3LjBIhsl{N`j2ZAQ76$iwTD.1s|R88pr)I:b'FN3ld$n=oe@d".0^25sF=G-#Wi5\6};z9p?n05*"5T7(g9,cc9 "P4Qt6qAqVq3]mmg %3#x4b&.8 3L~M)NfN`86u2~ZN1JK*/Nk$0\RivE x`7ba&O Rj( I experienced a We were on the Wonder of the Seas in April/May, had a great cruise Lost pink sony camera No phone call returned, Unresponsiveness in providing medical data, jerry dunn rev# 0767316 & pauline dunn rev#. 7136911 to make the cruise aboard the Quantun of the Seas, departing from Seattle, Washington on 05-09-2022, with the aim of sailing to see glaciers and snow-capped mountains, as Appreciates the advertising that is reported on the website and that is attached to this. Royal Caribbean International; Celebrity Cruises; Silversea; . What are the pre-cruise testing requirements for my While phones are easy, contacting Royal Caribbean on social media has proven to be a very effective and quick way to get answers too. Royal Caribbean Group Air2Sea is delayed or changed? Email Address: infode@rccl.com Local Times: Monday - Friday: 9 AM-6 PM Phone: 848-000977 Fax: Email Address: servizioclienti.it@celebrity.com Local Times: Monday - Friday: 9 AM-1 PM Saturday-Sunday: 2:30 PM-6:30 PM Phone: 0046 (0) 20 386 386 Email Address: infono@rccl.com Local Times: Monday to Friday 09:00AM to midnight 17056205 06/06/22 Royal Caribbean Travel Protection Plan Desk at AON 8am-10pm EST Mon-Fri 9am-5pm EST Sat/Sun (800)453-4022 24-hour emergencynumber: (866)509-7716 or (603) 898-2679 Claim forms maybe obtained at www.TravelClaim.com Amenities Packages Bon Voyage 8am - 11pm . 9:00AM-7:00PM), (Mon-Fri: 9:00AM-6:00PM / Sat: 10:00AM-5:00PM), (Mon-Fri: 8:00AM-6:00PM / Sat: 9:00AM-5:00PM / Sun: Frommer's, and carefully selected third parties, use cookies on this site to improve performance, for analytics and for advertising. Ah the wonderful resoluations dept. Manager, Global Contact Center, Projects, Process Improvement & Analytics at Royal Caribbean Group Miami-Fort Lauderdale Area 411 followers 407 connections 0000055271 00000 n This portal focuses on assessing your company's profile, capabilities and managing the information required to manage our business relationship. 0000039212 00000 n Director of Guest Experience: ayera-rodriguez@rccl.com, Senior VP of Hotel Operations: mtamis@rccl.com, You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. 0000027318 00000 n Caribbean cruise ships? 0000054803 00000 n As a result, only 11% of 188 complaints are resolved. Your travel agent has new digital tools they can access to check on the progress of a refund request, as well as be able to reach out to the right person at Royal Caribbean for further inquiries, such as if the refund amount is incorrect. June.13.2022 Miami, FL 33132-2096, Email 8 0 obj <> endobj xref 8 95 0000000016 00000 n Should I choose to cancel a reservation confirmed under a You can send the cruise line a message on their Twitter and Facebook pages for answers as well. The company provides a physical address, 8 phone numbers, and email, as well as 4 social media accounts. Royal Caribbean announced today an easier online check-in process that aims to cut down the check-in process by 25%., When Royal Caribbean starts sailing again, the cruise line expects new policy changes to evolve and change over time., Royal Caribbean announced its"Cruise With Confidence" policy allows guests on Royal Caribbean International, Celebrity, There are only a few days left before Royal Caribbean's flexible cancellation policy is no longer available to book., If your Royal Caribbean cruise was cancelled as a result of the voluntary global suspension of cruising, you have the, Royal Caribbean has changed a rule about how guests can use their future cruise credits (FCC) to make it much easier if.