We use cookies to improve functionality and performance, enhance user experience, and provide tailored content. We also are have the same major rust problem with our LG wave force. I have the same problem with my washer. I was just checking to see if this is cover under warranty but the warranty has expire. Ruining close and now is starting to make a hole all the way through. I never use bleach and my lid is completely rusted in the hinge area where there is no way I can dry off excess water. Same problem with my LG also!!! We were supposed to have a 10yr warranty on the machine. We spend money for appliances and they dont last ruining our clothes ! The LG Washer Premature Rusting Class Action Lawsuit is Acosta, et al. If you know of anything I can do about this big eye sore, please advise. How can we join this lawsuit? It has gotten worse recently to the point that 3 garments are completely destroyed by rust stains. Not the consumers.we bought ours in 2012. Now, so many of us need new machines and we certainly arent going to buy LG ones and arent going to recommend LG to anyone we know. I am looking into the Samsung washing machines. I am also having this issue. Please add me to the class action suit if there is one on this issue. While on the phone I came across this thread. I have the same problem with rust, is there a recall ? It is not right that the company should be able to dismiss a claim as consumer error when the same thing is happening in different households around the country that is NOT consumer error, that is a faulty machine (a defect from the company something that a company that stands by their name would take care of!!). We paid too much for this washing machine to be experiencing this type of problem only after 5 years. 24 possible causes and potential solutions . Just apply the paste to your LG appliance, then use a damp cloth, sponge, or soft brush (like a toothbrush) to gently scrub the rust away. Rust in Nearly New LG Washer - Mamapedia Called lg and they said since it wasnt still under they wouldnt be able to help. I wonder if Consumer Reports gets paid by certain manufacturers? Will NEVER purchase one of their products again.I need to post this on Facebook so other people can be aware. Apparently this is a problem with LG washers as I have . Top Class Actionss website and social media posts use affiliate links. Count me in as one more VERY UNHAPPY CONSUMER. Bought it October, 2014. Who should I wont purchase another LG washer. Same here, had the top replaced under warranty after les than a year of ownership and the new one is just as bad. Im seeing some of my clothing with straight cuts in fabric and feel the rust is falling into the machine and cutting my clothes. A recent class action alleges that LG washer rust plagues the high end washing machines and results in ruined clothes. I tried calling customer service many times. The LG washer rust class action rejects these arguments, maintaining that the defect is more than cosmetic and in fact prevents the appliance from working as intended. LG said it was not covered and a maintenance issue on my part. Could someone comment here and say if they know of anything being done about the LG rust issue. On this page, Lowe's posts links to product-recall announcements from the US Consumer Product Safety Commission (CPSC) and other federal agencies, going back several years, in which Lowe's was a retailer of the recalled product. Rust all around the bleach dispenser and underneath it. This washer started this problem after one year. The dispenser is rarely used but still is rusting out. Please read my reply to the other customers complaint about this issue as a matter of fact i am on the phone with them as i am typing this they are not claiming responsibility for this issue so contact the BBB Where you live and post pictures on the site where you purchased as well as LG Website so other buyers will know not to purchase their product hit them where it hurts in their pocket or maybe if enough people complain to the BBB and star posting your pictures to their website because they feel like they are a big company and nobody cant touch them!! Share you leg rust on social media. I just saw this class action lawsuit and noticed it was dismissed! Despite manufacturing a defective product, LG representatives allegedly deny the issue and place the blame on consumers. Recall Date: December 18, 2012 Units: About 457,000 Consumer Contact For LG; toll-free at (855) 400-4639, from 8 a.m. to 7 p.m. CT Monday through Friday, or 8 a.m. to 2 p.m. CT Saturday, or online at www.lg.com/us and click on Public Notices. Thank you in advance for your assistance. I always find water in the bleach dispenser after doing a load of laundry. Ive never had a washer rust before! Has LG stepped up and done anything? I would like to join this class as well I purchase my LG washing machine in Saratoga springs NY at Sears 4 years ago and my warranty I purchase at Sears doesnt cover rust Who you ever think that a washing machine would rust ?? Glad to know that Im not alone in this. I have not attempted to contact LG yet, but the rust has spread all around the bleach dispenser and we now have rust spots where the door opens (around the hinges). I would like to file a claim on this machine. I bought top load washer in 2012. Then contacted LGs Customer Information Center and feel like I am getting nowhere after four calls. I am having the same issue. Issue. It also drains out sometmes before I start the wash cycle. i have been through All of their little scenarios!!! Thanks. Is it too late for us to join the class action? Can i still join in on the suit. My LG washer Bought in 2016 has rusted at the mouth of the bleach dispenser. Piece of garbage. Despicable. So you as the consumer dont purchase an LG !! Please add me if action can be taken against LG. Cant believe it. Smith filed the class action lawsuit following LG's recall of approximately 457,000 washing machines in December 2012. We have to buy a new washer because it leaves pieces of rust and other stuff on our laundry. Theoretically, high-grade stainless steel can last a lifetime, provided it's well. WDP3B WDP3N WDP3R WDP3S WDP3W WM0642HW. Dont purchase an LG Washer. The rust spread all around, and as it. I usually buy LG products and never again will I purchase and stick with Samsung. Noticed a bit of rust forming near right and left sides of dispenser drawer as well as on the edge of dispenser drawer. Please review our Affiliate Link Disclosure for more information. LG is at fault, not the consumer. I am upset that the machine is rusted around the bleach insert and the soft er insert. You can change these settings at any time. I did a tub cleaning and noticed black particles in the water. I have a LG top load washing machine. 1/6/2021 Rust-Oleum Professional Bright Galvanizing Compound Spray 6-Pack (Online Only) . We havent even reached the 10yr mark yet. We have only had the machine for about 4 years. This describes my nightmare with the LG washer. This is not a part that can be replaced, unless they replace the entire top part of the washer, if that is even possible. Machine is less than 2 years old and rusted out. How do I get the casing replaced. Am waiting to hear back from them. LG Front-Loading Washer Class Action Settlement We figured buying top of the line would mean it would last us many years!!!! Same issue plus rust at hinge area. I contacted LG today and they are giving me the run around about the rust pro tion on my LG washer I purchased back in 2015. Has 10 year warranty metal badge on the front as a selling point. Surely a washing machine should last more than 5 years? Looking to resolve this ASAP, I am having the same issue of rust around the bleach insert and rust spots showing up on our clothes!! your claim status, claim form or questions about when payments are If anyone can help in any ways please reply. I spoke to several people and say that was inferior metal used or a bad paint job to seal the metal,, interesting not sure where they were made but just got a notice on our Toyota 4 runner about defective white paint over metal stay tuned. The rust is spreading to the inside of my washing machine. Same issues with rust sounds redundant.. Also error codes constantly.. 4 year old washer.. its sad no quality anymore Bad product and bad service.. We paid top dollar for this set when purchased. This is truly a manufacturer defect. Same issue with rust around bleach dispenser and around other parts inside the washing machine, the dispenser area has rusted and began falling apart into the washer and around the tub, never seen a this is my life before. Just got off phone with LG and they said there was nothing they can do. I am sure LG knows this is a Quality Issue. They need to be held accountable. I am having the same issue with the rusted bleach dispenser. My washer started rusting in less than 2 years of purchasing it new. When we purchased a front loader, before the top loader, the first time we used it, it leaked. 12/16/2016 LG Portable Air Conditioners . My LG washer is starting to rust right side of bleach dispenser. would never but another one. Its starting to get on my towels and clothes. The rust falls into my laundry and I have little orange stains everywhere. My clothes are sometimes affected as well. If you make a purchase using The money we paid was not worth the time It lasted. Has anyone found how to fix it? I had paid more for the LG thinking I would have a quality product not so am trying to get with LG for their disposition but after reading the comments appears they take no responsibility for the their faulty products!! I even bought the extended warranty and paid for it for several additional years before deciding not to renew it and now this. I have the same exact problem with rust and the bleach cup and my towels and clothes getting ruined! I went to where I purchased it & they gave me LG Service #. The plaintiffs as a group aim to represent a Class of consumers who purchased LG top loading washers since 2012. I called LG and he essentially discounted the rust issue. We have lost cloths, blankets, etc. THATS AT LEAST A START. I will also tell anybody that is in the market of buying a washer to never buy LG. What junk! WT5101HV / WT5170HV / WT5170HW service manual will guide through the process and help you recover, restore, fix, disassemble and repair LG WT5101HV / WT5170HV / WT5170HW Washing Machine. LIKE YOU ALL CALLED THEIR 800 AND GOT THE ONE YEAR WARRANTY SPEECH ETC. Lg Washing Machine Troubleshooting & Repair | Repair Clinic Why not use water proof screws?? I have a WC5001CW with the dame rust issues. The washer damaged 3200 in clothes as I didnt expect the washer to have rust inside the unit and when Costco dropped off the unit they turn on the water which makes it impossible to see anything wrong. No warranty and the company didnt care. I have tried to do a claim through LG it been 2 months and nothing has happened . So what is the solution to this existing problem? Any exposed metal in a moist environment will rust, therefore you must prime then seal the area after. Within 9-10 months the metal area around the plastic insert in the bleach dispenser began to bubble under the paint. Even if they sent me a 50% off coupon. There must be something we can do. How do I join the class action? I have pictures of the clothes damaged. such links, we may receive a commission, but it will not result in any additional charges to you. For tough spots, let the paste sit for 15-30 minutes before scrubbing it off. What is LG doing to fix the problem? I dont use bleach. Awful design. LG recalled 457,000 units in 2012, and Whirlpool recalled 170,000 units in 2020. Unfortunate it was dismissed. It is rusting around the bleach dispenser and the bottom of the top of the bowl. Rust plugs up the small slits that allow the bleach to seep into the tub area. I would love for them to pay for eveything that I had to replace. On front and side of the machine. I think LG should replace the tops, bleached lines, bleach dispenser! Id hate to think of a family using it twice as much as us. A company is only as good as their customer service is and theyve done a big FAIL on this. I have the rust issue near bleach dispenser as well. We do not used bleach, so unsure if what the cause of corrosion. I have been battling the rust issue for quite sometime. Which I NEVER use. Why is my LG washer rusting? - Garden Center Care Please read my reply to the other customers complaint about this issue as a matter of fact i am on the phone with them as i am typing this they are not claiming responsibility for this issue so contact the BBB Where you live and post pictures on the site where you purchased as well as LG Website so other buyers will know not to purchase their product hit them where it hurts in their pocket or maybe if enough people complain to the BBB and star posting your pictures to their website because they feel like they are a big company and nobody cant touch them!! I expected quality not lack thereof. I was in sales for many years, and my companys main goal was customer satisfaction. I actually had a kitchen aid 18 years and never rusted near the bleach cup. This is such an easy fix and I just dont understand why the higher ups at LG cant see it (a multi-million dollar company with such an easy fix??). Its so wrong and I am so thankful I held off on my LG fridge purchase I almost made last week! I WILL PUSH FOR A NEW ONE BUT DOUBT IT. I dont know how to join but Id sure like tomine is doing the same thing! LG should replace this washer, but they refuse responsibility. I will never purchase LG products again as they do not stand behind there products. I cant tell you how many pieces of clothing have been ruined before I figured out what was going on. Also having this same issue. Pieces of metal have come off and stained clothing. Our washer is just rusted, it is perforated through the top. What a shame. While one top is in use we recondition the extra top and put it in storage. Same. Others are stained but not all over the garments. Had NO idea others were having this same issue. As for me i am not going to give up calling them and Lawyers i am sure don,t want to waste their time cause they feel like its not enough money in it for them!!! I have same rust problem around bleach dispenser. I have made several complaints and apparently they have not recalled their defective EXPENSIVE product. My LG is also reusing around the leech dispenser. All I want is the Top Mount of the washer replaced, which doesnt even involve NEW ELECTRONICS!!! Do what is right LG!! We are 72 years old and take excellent care of our home and appliances. My LG top load has rusted around the bleach compartment. Absolute trash. DO NOT PURCHASE AN LG CLOTHES WASHER. I am also having an issue. If cars undercarriages was built like this we would all be in trouble.